Information we collect

This privacy notice tells you what to expect us to do with your personal information.

· Contact details
· What information we collect, use, and why
· Lawful bases and data protection rights
· Where we get personal information from
· How long we keep information
· Who we share information with
· Sharing information outside the UK
· How to complain

Contact details
Email: bluearts-solution@hotmail.com

What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
· Names and contact details
· Addresses
· Payment details (including card or bank information for transfers and direct debits)

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. .
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. 
· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
· Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
· Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
· Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
· We use limited personal information to prevent fraud, protect our website, respond to queries and manage legal claims. We only use information necessary for these purposes and take care not to unfairly affect customers privacy rights.
· For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we get personal information from
· Directly from you
· Suppliers and service providers

How long we keep information
We keep personal information only for as long as necessary for the purpose for which it was collected. Order and payment records may be retained where needed for tax, accounting, consumer-law or legal requirements. Enquiries that do not lead to an order are deleted when they are no longer needed. We regularly review the information we hold and securely delete or anonymise it when there is no longer a lawful reason to keep it.

Who we share information with
Data processors: Wix.com Ltd, website hosting and e commerce platform. This data processor does the following activities for us: Hosts and operates our website, stores customer and order information, manages website forms and supports online purchases.

Others we share personal information with
· Organisations we’re legally obliged to share personal information with
· Suppliers and service providers.

Sharing information outside the UK
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Organisation name: Wix.com Ltd. Category of recipient: website hosting, e commerce. Country the personal information is sent to: Israel. How the transfer complies with UK data protection law: The country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge).

How to complain
If you have any concerns about our use of your personal information, you can make a data protection complaint to us: Email: bluearts-solution@hotmail.com